The Company
NetOne is a privately-owned company fully funded by the Zimbabwean government. Established by the Posts and Telecommunications Corporation (PTC) in 1996, it becamethe country’s first GSM cellular network operator and is now the second-largest mobilephone company, with over 4.47 million subscribers as of 2021. lts subsidiary, OneMoney, offers a mobile payment service that builds an ecosystem for secure and cashlesstransactions across myltiple scenarios, including money transfers, account servicesand bill payments.
The Challenges
OneMoney only supports USSD and only provides remittance, phone recharge and basic merchant payment services, which cannot meet the growing business needs of customers. OneMoney was built a long time ago and its technical architecture is outdated, which cannot support the rapidly changing scenario requirements of the market operation side. Compared with local advanced mobile payment products (such as EcoCash), OneMoney has a big gap in both system functions and user scale.
The Solution
Based on mature e-wallet products, we build an MFS platform to replace OneMoney, thereby realizing comprehensive digital application and management for individuals, merchants, agents, and operations, and supporting integration with external systems such as banks.
The Result
Starting in September 2023, based on the new digital wallet, it provides APP wallet, USSD wallet, merchant payment wallet, and agent application. It is integrated with local payment channels, telecom operators, value-added service providers, and basic KYC, SMS and other services. In addition to inheriting the original business functions of OneMoney, it also adds agency services, merchant payment, multiple transfers, bill payment and other services, and provides operating units with complete risk, monitoring, and operation management capabilities.
